Health and Safety FAQ

The safety and wellbeing of our members is a top priority and we know that you probably have questions as we re-open.  Below are a few questions along with answers on what to expect when you visit Crosby Wellness Center.

General Safety Questions

What services are currently available?

The Crosby Wellness Center reopened on Tuesday, May 26. The following services are currently available, as of Monday, June 22:

• Fitness Floor (at limited capacity to ensure a minimum of 6’ social distancing)
• Lap Pool (by 45-minute reservation only)
• Locker Rooms (with limited amenities)
• Personal Training (with limited training times)
• Group Exercise Classes (a limited schedule of low-intensity classes, by reservation only)
• Walking Track (members only)

How are ensuring my safety at the Center for Health & Wellbeing (CHWB) and Crosby Wellness Center (CWC)?

• On Sunday, May 24, the entirety of CHWB and CWC was chemically ‘fogged,’ a sanitization process designed for large areas.
• At each visit, Crosby members will have their temperature taken and be asked a short list of health questions immediately upon entering the CHWB main entrance. Per CDC protocol, members will not be permitted to enter the facility if they have a temperature of 100.4 degrees or higher or if they answer ‘yes’ to any of the screening’s questions.
• Currently, only members are permitted to work out.
• Every member is required to wear a mask upon entering the Center for Health & Wellbeing and throughout their visit (including the Crosby Wellness Center, except for use of the pools).
• An increased number of Crosby staff is engaging in continuous cleaning of the facility throughout the day; the Center is closing an hour early each day to accommodate daily deep cleaning and disinfection.

How are you accommodating social distancing?

• We eliminated and re-positioned equipment on the Crosby fitness floor to allow for safe social distancing; other equipment is designated as ‘out of service.’ Signs and floor markings are in place as guides to keep you safe.

How many members will be permitted to workout at one time?

• Currently, Crosby has a limit in place which totals 70 members working out at one time. Systems are in place to ensure we are operating at this safe capacity to accommodate a minimum of 6’ social distancing.

Why am I required to wear a mask when I work out?

• The Crosby Wellness Center is just one part of the Center for Health & Wellbeing, a unique facility serving a variety of people with different needs. Relying on the guidance and expertise of CHWB medical service providers, AdventHealth, the CHWB operators worked together to establish these measures to ensure a seamless and comprehensive approach to the health and safety of every visitor and staff member at the CHWB.

How long will Phase One of reopening last?

• We are unable to determine now how long Phase One will last. We will closely monitor operations, as well as trends and reports on the virus, and will use this information to inform our plans to move to Phase Two of reopening.

Questions About Amenities and Availability of Services

What locker room amenities will be available?

• Locker rooms are open with limited use of amenities to ensure social distancing.
• Showers are open, but members must bring their own towels.
• The sauna in the men’s and women’s locker room is closed to comply with social distancing guidelines.

Are the pools open?

• The lap pool is open by appointment only. Appointments will be 45-minutes long. To reserve a spot, please call 407.644.3606.
• The Warm Water Activity Pool remains closed except during Group Exercise Classes that use the Pool. AdventHealth Sports Medicine + Rehab will continue to use the Activity Pool for aquatic therapy with patients.

Are you now offering Group Exercise classes or swim lessons?

Effective Monday, June 8, we are offering a limited number of low-intensity Group Exercise classes by reservation only. To view the new Group Exercise schedule, click here; to make a reservation, please use the CWC Member App or visit the Membership Services desk.

Class sizes will be limited, and instructors may modify activities to ensure at least six feet of social distancing at all times.

Group Exercise class participants will be required to provide their own mats and towels. If you do not have one, an exercise mat can be purchased at the Membership Services Desk.

Swim lessons are not currently available.

Will Personal Training be available?

• Personal training is available. Your trainer will reach out to you to schedule training and share available times. Please note that training times are limited.

Will Kids’ Corner be available?

• Kids’ Corner remains closed.

$0 Enrollment this January

As a proud member of the Medical Fitness Association, we design fitness programming for beginners, athletes and workout enthusiasts. This January, spark your return to your fitness plan and gain the support you need with a new membership. For more information, call (407) 644-3606 or visit crosbywellnesscenter.org/spark today.

Any of the aforementioned could be changed to meet updated CDC guidelines, state mandates, or operational needs.